Dress up your widget to match the color of your taste or match your website theme.
Invites & Triggers
Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions.
Load live chat widget only where you need by using our conditional widget loading feature.
A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat.
The visitor can help himself by sending a chat transcript to herself from the widget itself.
Real-time visitor activity
Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference.
A fully functional email client for single email customer service operators
API integration with your ERP
CareColl offers custom fields that can transmit additional information specific to your system for live chat and offline messages. For deep integration needs, we also offer JSON DATA API which allows you to import communication data directly into your own system.
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